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 CX, the Pandemic, and the Data Center

The importance of deliverying dynamic customer engagement, or DCE, during the pandemic is explored in this Pipeline article.... More Info
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Article
 3DCX: A Truly Hands-Free Future

Facial recognition technology to create 3DCX and keep us safe during the pandemic, eliminating physical touch points, is discussed in this Pipeline article by Sensible Vision.... More Info
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Article
 Understanding Cognitive Biases for Better CX

Understanding cognitive biases for better CX, and the psychology of the customer lifecycle is explored in this Pipeline article by Exponea.... More Info
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Article
 CX in 2021: A Look Back, a Look Forward

Evolving Systems discusses customer loyalty programs in 2021 coming out of the global pandemic in this Pipeline exclusive article.... More Info
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Article
 Delivering Programmable Immersive CX

Radisys explores programmable microservices for video conferencing, chatbots, webRTC, telepresence, and more in this exclusive Pipeline article.... More Info
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