Research Center

Acument 360 by CloudSmartz will digitize operations and enable new revenue streams by enabling an end-to-end customer experience portal that provides a multi-dimensional view into on-demand services as well as traditional products, including hooks into all legacy systems. Enterprise and SMB users
will have self-service activities at their fingertips, including
service ordering, customer care, provisioning status,
network visibility, billing, ticketing, reporting, and more.... More Info

Scott St. John, managing editor of Pipeline magazine explores the Digital Customer Experience (DX/CX) issue including common-sense CX, AI for improving CX, preventing network outtages, and more.... More Info

Geospatial Information Systems (GIS) for fiber and broadband network design and deployments are explored in this Pipeline magazine article by CHR Solutions.... More Info

Using AI for improving the customer experience (CX) is explored in this Pipeline magazine article, from Etiya. See how AI is improving the customer experience and transforming customer relationships.... More Info

Simplifying customer experience systems to reduce CX and DX complexity, while accelerating revenues, is explored in this Pipeline article with CloudSmartz.... More Info