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Article
 Deliver Digital, Deal with Data

On Becoming Digital… The fact is that both in telco and across other industries commercial and operational infrastructures are changing; it’s hardly a secret. Digitization (essentially meaning a re-invention of business processes) is altering the competitive landscape in significant ways.... More Info
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Article
 The Future of TOSCA and NFV

The Future of NFV Standards is... Just Enough Standards.... More Info
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Article
 From Virtualization to the Edge: 2018 Predictions

Introduction With 2018 right around the corner, now is a good time to assess the current state of the telecom industry. Few industries are undergoing as much rapid change as telecom, with the expanded adoption of software defined networking (SDN), reliance on open source platforms, and highly demanding, low latency consumer services such as virtual reality and self-driving cars becoming commonplace.... More Info
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Article
 Digital Transformation Will Require Intelligent Cloud Platforms

Digital transformation will be the mantra for IT initiatives in 2018, and the underlying technology will be agile software development. IT organizations are at a crossroads: they can either work to become more agile and innovative, or business unit managers will decide to expand their use of public cloud providers, and hence reduce the role and value of internal IT organizations.... More Info
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Article
 Chatbots Can Save Companies Money, But Won't Replace Human Help

Love it or loathe it, chatbots are coming to the contact center. So, what’s a chatbot?... More Info
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