Research Center

Some decisions are both absolutely necessary to make and critical to success. With some few, the outcome of the decision might even impact the continued existence of an ICT company.... More Info

The legend is that Almon Strowger invented automatic telephone switching in order to stop human operators deliberately or accidentally misdirecting phone calls. This was an early (patented 1891) example of using machinery to improve security and reliability in the telecommunications network.... More Info

“There’s a way to do it better: Find it!”- Thomas Edison (…maybe)If you’re a relentless quote verifier, you may rightly note that the above quote, usually attributed to Edison, may or may not have ever passed his lips. And if you’re a member of Team Tesla (the inventor, not the car), you might say that Edison was less interested in the best way of doing things and more interested in what he could sell.In any case, there’s no denying that the pursuit of a better way—a cheaper way, a cleaner way, a more efficient way—of doing things is at the heart of innovation…... More Info

The pace of news slowed just a bit during May as if the telecommunications industry was skipping spring and settling in for a long, hot summer. Here’s a look at what went on.... More Info

Innovate. It’s a word that is thrown around quite often in today’s business world.... More Info