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So that I might see: Data modeling and visualization

Presentation matters. And I’m not just talking about a Tiffany blue box or an Apple Store.... More Info


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Network Service Innovation with SDN and OpenFlow

In addition to higher and higher bandwidth, broadband service customers increasingly want the ability to tailor services to their specific needs. For example, a company might want to ramp up bandwidth for overnight backups, going from 10 Gbps to 100 Gbps, but only between the hours of midnight to 4:00 am.... More Info


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Masses of Innovation

Masses of Innovation “Business has only two functions — marketing and innovation.” — Milan Kundera“Business has only two functions — marketing and innovation.” ― Peter F. Drucker Here we have a quandary at the heart of competitive progress.... More Info


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BSS in the Cloud

Today’s operators have spent decades building their networks and upgrading their IT systems to support more and more users looking for an increasing number of data-driven applications. At the heart of these systems is the BSS, the IT infrastructure managing the business processes that support the customer-facing applications.... More Info


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Olympic Customer Care

The 2016 Summer Olympics in Rio de Janeiro, Brazil, are fast approaching and athletes are not the only ones preparing. With spectator ticket sales expected to hit 7.5 million, on top of over 10,500 athletes in attendance, planning for every aspect of the Olympics is a heavy lift for organizations and companies worldwide.... More Info


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