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Article
 Adaptive Customer Management

As a society, we collect an awful lot of data: about people, about processes, about things. The volume, variety and velocity of Big Data is growing exponentially, and over the next 10 years, global traffic is predicted to reach over 100 trillion gigabytes.... More Info
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Article
 Letter from the Editor - May 2016

"The new pushes the old out of the way and retains what it wants to." - Prince, in a 2011 interview with The Guardian. The Artist, The Purple One, His Royal Badness, Prince Rogers Nelson was, of course, right about this.... More Info
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Article
 Video Disruption

Consider, if you will, the way that the rate of cord-cutting has been covered over the last few years. Headline from 2009: β€œMore American TV viewers are ditching cable to watch shows online.” It’s a neat little window into the world of seven short years ago, with popular shows including 30 Rock and Mad Men name-dropped.... More Info
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Article
A Digital World

Main Street is dying. Think about magazines featuring quaint little towns with independent storefronts as nothing more than vacation destinations and retirement villages.... More Info
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Article
 Is IMS Relevant?

It is taking a long time for IMS (IP Multimedia Subsystem) to get uniformly delivered as part of all networks. After all, its original vision back in the late nineties was to provide one, interoperable carrier grade approach for providing all IP services.... More Info
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