Research Center

With the connected home market continuing to grow in size, the question is no longer, “Should I play in this market?” but “How can I best monetize this opportunity?” As the number of market players and the sheer volume of dollars being thrown at the connected home rapidly skyrockets, so too does the market complexity. There seem to be as many business models, ecosystems, and pricing strategies as there are offerings and players in the market, with no signs of simplification on the horizon…... More Info

Over the last few weeks, I’ve been engaging in what has become a little annual tradition. A notification hits my phone that a new iOS update is available, and I proceed to ignore it for a couple of weeks.... More Info

Get rid of the ominous swivel chair. Automate.... More Info

The telecommunications landscape is shifting under operators’ feet. Digital technology puts more services at consumers’ fingertips than ever before, lifting buyers’ expectations for personalization, independence and speed of delivery.At the same time, connectivity is no longer a telco-exclusive problem, as businesses from entertainment to healthcare are embracing digital services.... More Info

Businesses and consumers are always clamoring for more services, more bandwidth, and lower prices, and service providers large and small must find ways to deliver. Subscribers are used to dialing up new capabilities on their smartphones with the click of a button, and they want Internet services to have the same ease of use.... More Info