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Article
 Innovating from the Ground Up with a Unified Product Catalog

Communications service providers (CSPs) maintained relatively small product catalogs for many, many years. Following deregulation and the rise of cable VoIP service and telco-TV, things got a little more complicated.... More Info
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Article
 Rx for better customer experience? Hard Work, Toys and Money

It’s taken a while, but service providers have finally come to understand that they have to deal with the reality of Big Data. Developing data lakes and supporting infrastructure have taken all their attention so far.... More Info
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Article
 Tapping Into Mobile Money with a Next-Gen BSS

Mobile money and mobile banking is changing the way people conduct day-to-day financial transactions across the world. The mobile device is a standard method of paying for goods and services in the developing world, and in the developed world, it’s catching on.... More Info
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Article
 Letter from the Editor - May 2015

“Progress is the nice word we like to use. But change is its motivator.... More Info
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Case Study
Case Study: Mobily: Transforming Their OSS Landscape with Comptel Solutions

Since the company’s inception in 2005, Mobily had addressed its OSS/BSS application requirements with in- house research and development, opting not to deploy COTS software from external vendors. As the business grew Mobily began to experience several challenges in the OSS/BSS area...... More Info
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