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Case Study
Report: Reducing Order Fallouts: Key to Success with Business Services

The needs of business customers have always been a primary concern for communications service providers (CSPs) because of the significant revenue potential. Enterprise business services contribute a considerable portion of revenue and, in some cases, represent as high as about a third of Tier 1 CSPs’ revenue.... More Info
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Ebook
Book: Operation Nexterday

Today’s digital and communications service providers have a full plate. With 70 percent of both business-to-business (B2B) and business-to-consumer (B2C) customers saying they are unsatis- fied with their current digital buying experience, operators need to admit that their playbooks are broken.... More Info
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Case Study
Case Study: Chorus New Zealand: Evolving Its Comptel OSS Solution to Support Faster Fibre Rollout

Chorus, New Zealand‟s largest telecoms infrastructure company embarked on a major fibre implementation plan to make ultra-fast broadband available to more than 830 000 homes. To support its wholesale business, Chorus also needed to implement a modern fibre service fulfilment system, including order management, logical inventory, and activation.... More Info
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Whitepaper
Whitepaper: More to Monetise But Less Time to Do It

Consumers and employees are quickly developing new habits when it comes to data usage. Not only do they consume more, they use several devices – often at the same time – to access the content or applications they want.... More Info
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Article
 Gamechanger: Personalized Video Content

Pipeline recently had a chance to have a conversation with ContentWise, a global provider of digital content personalization solutions. ContentWise is a spin-off of Moviri, a global provider of data mining and optimization solutions for enterprise systems and digital media.... More Info
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