Research Center

Mobile phone customers (including this author) love to complain about slow downloads, jerky video, and 3G fallback. But in reality, it's a great time to be a mobile customer.... More Info

In today’s Big Data Age, companies are grappling with more data than they know what to do with. The challenge facing businesses is figuring out how to properly turn big data into a profitable resource, especially since much of our customer data is siloed from other business metrics.... More Info

There’s a great old story about an exchange between humorist Will Rogers and a reporter during World War I. The reporter supposedly asked Rogers how he would deal with the scourge of German U-boats that were wreaking havoc in the North Atlantic.... More Info

RootMetrics drove nearly a quarter of a million miles and conducted more than 5.6 million tests during the first half of 2014 in order to test out wireless networks “in the wild.” The results? Verizon has the best performing wireless network in the U.S., with AT&T close behind.... More Info

For over a decade, South African Tier-1 Vodacom had been using UMS, a product originally developed and sold by Verizon in North America, for offline, batch mediation. Though satisfied with UMS’ functionality, Vodacom was spurred to investigate alternatives as the legacy product headed towards its processing capacity and the cost of the hardware upgrades, in the region of 100 million SA Rand, necessary to extend this were prohibitive.... More Info