Research Center

The business of communications service providers is more complicated than it has ever been. And despite claims by CSPs to want to simplify, network operations have increasingly become more complicated.... More Info

Quick question: Do you have total visibility into how much revenue your organization is leaking? Chances are, the answer is "no.” But don’t worry; you’re not alone, and there is help.... More Info

Here’s a great way to kill a casual conversation: mention the words billing and telecommunications in the same sentence, and then smile. No one likes bills and communications service providers (CSPs), in particular, have often been at the receiving end of some harsh criticism related to their billing practices.... More Info

Now is the time to get some smarts. Not just gut-check business instincts, but real-time, actionable data that can inform every aspect of the business from network operations to marketing, finance, human resources and beyond.... More Info

Verizon Data Breach Investigation ReportVerizon’s 2014 Data Breach Investigations Report was made available to journalists on April, 22. The bad news: cyber-criminals are winning by collaborating and constantly evolving their attack strategies.... More Info