Research Center

Your customers have gotten a grad-school-level education in telecom services. They know everything about their favorite device.... More Info

As the world becomes hyper-connected and focused on efficiency, enterprises are increasingly turning to Unified Communications (UC). This burgeoning interest is helping UC make the transition from hype to reality.... More Info

The disruptive forces of software-defined networking (SDN) and the seemingly limitless potential of a virtualized network continue to be stymied by a fundamental lack of industry standardization. The goal, ultimately, is the opportunity to ditch the physical facility altogether.... More Info

As the world turns to greet the dawn of a new year, the reality we welcome is increasingly virtual. We have entered the era of Everything-as-a-Service, an epoch increasingly defined by cloud computing.... More Info

The role of communications service providers (CSPs) and the world in which they operate have changed a lot in the last decade. Ten years ago, CSPs were primarily operating large, proprietary networks to deliver fixed-line phone service to homes and businesses.... More Info