Research Center

Reading the tea leaves of Big Data analytics reduces churn and provides insight into customers who can be leveraged to improve the overall customer experience, from network performance to customer service. And that’s important, but for communications service providers (CSPs) on the hunt for new sources of revenue, Big Data has a much larger role to play.... More Info

Advancements in chip technology have brought about the dawn of the age of the microserver. This next generation of server technology is poised to more effectively tackle the issues of cost performance, reliability, space, and power consumption.... More Info

Big Data is making a big impact on communications service providers (CSPs).

Carriers that are diving headlong into the data analytics sea expect to enjoy differentiating advantages that can set them apart in an exceedingly competitive marketplace. Those that are lagging behind in Big Data—well, they’ll lag behind in business performance too.... More Info

Big or small, there’s always been data. Where we once used rulers, clocks and scales to take measurements, we now use sensors and probes powered by integrated circuits and complex software; analysis that was done with pencil and paper is now accomplishedwith spreadsheets.... More Info

Not too long ago, customers were willing to pay Ma Bell a premium service charge to keep their phone number unlisted. You didn’t necessarily have to be in the witness protection program to keep your name, number and address private.... More Info