Research Center

Over the past few months there’s been considerable action in the US mobile market, but the biggest news is that T-Mobile and MetroPCS will combine operations. MetroPCS shareholders have approved T-Mobile parent Deutsche Telekom’s final offer, and since all regulatory approvals have been secured, the merger of the two mobile operators will be fast-tracked, and we mean fast—the companies targeted May 1 as their closing date, so by the time you read this, the deal will be done.... More Info

Some people say that change is good. That’s nonsense, of course.

What if, instead of sitting at my desk and drinking a cup of coffee while writing this monthly message, I had decided to shout it into a microphone, with a thumping, synthetic techno beat in the background, and embed the audio file for you here?... More Info

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It would be hard not to see that these are some of the most exciting times to be involved in telecommunications. Many analysts feel there is greater change afoot in the current decade than in the previous 100 years, and it’s easy to see why: “the Internet of Things” is evolving from concept to reality, high-speed mobile connectivity is becoming pervasive, the cloud is lowering the cost of IT as well as the barrier to entry for new businesses, and Big Data analytics are helping everyone make smarter, more personalized choices.... More Info

There are several directives that drive operations when you’re a communications service provider (CSP): ensure that services work properly and are charged and billed appropriately, deliver an optimal customer experience, and identify and exploit new revenue opportunities. Of course, there are many more wheels in motion, but those three imperatives percolate through most decisions.... More Info