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Omnia360 Brochure

Omnia360 transcends traditional billing and relationship management with a complete ‘out-of-the-box’, pre-integrated customer relationship management and billing solution. Available as a fully-hosted cloud-based solution, managed service or on-site license subscription, this next generation solution empowers communications service providers (CSPs) with a client-centric model for service differentiation and rapid deployment of new services, especially within the Enterprise space.... More Info
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Brochure
CHR’s WiFi Solutions

Whether your goal is to implement a WiFi network that guarantees outstanding coverage for broadband Internet access or you’re seeking new revenue streams by becoming a VoIP or Wireless Internet Service Provider, our experience enables the entire ecosystem. CHR’s WiFi Solutions include flexible end-to-end or a-la-carte options that range from concept, to construction, to customer management.... More Info
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Business Process Management as a Blueprint for Mobile Workforce Management

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Service Differentiation: Your 3-Step Plan

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Article
 One-Size is Dead: Personalization as a Business Imperative

In this article, Pipeline EIC Tim Young discusses how service providers can use personalization as a valuable differentiator for CEM, and how this differentiation is an imperative in the current competitive communications environment.... More Info
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