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Article
 Tracking the All-IP Customer Experience

In this article, Editor-in-Chief Tim Young explores the change in customer experience visibility as a result of the emerging All-IP network transformation, from LTE to terrestrial networks. Solutions like Palladion from Acme Packet help track CEM for all-IP in the context of VoIP and video.... More Info
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Article
 Shop 'Til You Drop: Strides in Selling Us More Stuff

This article looks at innovations in communications technology driven by shopping and eCommerce.... More Info
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Article
 The User-Managed, Usage-Based Future of Broadband

In this article we examine the future opportunities and challenges related to usage-based telecommunications services for customer experience management (CEM).... More Info
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Article
 The BYOD Party's Just Getting Started

This article examines the reality and opportunities surrounding the Bring Your Own Device, or BYOD trend.... More Info
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Article
 Newswatch

In this article, Pipeline reviews the top news and trends in the communications IT world, including the development of a global M2M consortium, second quarter earnings from CSPs like Verizon and vendors like Ericsson, and major developments at Facebook and Google.... More Info
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