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 The User-Managed, Usage-Based Future of Broadband

In this article we examine the future opportunities and challenges related to usage-based telecommunications services for customer experience management (CEM).... More Info
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 The BYOD Party's Just Getting Started

This article examines the reality and opportunities surrounding the Bring Your Own Device, or BYOD trend.... More Info
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 Newswatch

In this article, Pipeline reviews the top news and trends in the communications IT world, including the development of a global M2M consortium, second quarter earnings from CSPs like Verizon and vendors like Ericsson, and major developments at Facebook and Google.... More Info
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 Letter from the Editor

In this letter, Pipeline's Editor-in-Chief, Tim Young discusses the concept of personalization for telecom services and describes how CSPs are getting into the business of customized services for savvy subscribers.... More Info
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 Moving Customers to Tiers

In this article, Tim Young discusses the move by carriers like Comcast away from data caps and towards tiered service in an attempt to subsidize service levels while maintaining customer relationships.... More Info
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