Research Center

In this editor’s letter, Pipeline Editor in Chief Tim Young discusses the content of the July 2011 issue, which addresses s the cost-savings benefits of green sustainability efforts for communications service providers in the telecommunications field.... More Info

This white paper details seven steps that are critical for delivering big data management projects – projects that turn a flood of data into an advantage for operators to better understand their networks and their customers, and ultimately increase profitability. Big data represents a potential gold mine for those looking to gain better insight into customer relationships and operations, and innovate in an increasingly competitive industry.... More Info

For operators with mediation systems that are reaching capacity because of data growth, or that need upgrading to cope with new packet networks, CSG's Total Service Mediation is proven to support Offline Charging for LTE and has an exceptionally low Total Cost of Ownership.... More Info

Do you face the inevitable reality that evolving from an operational service strategy to a more customer-focused experience management model is the only way to differentiate yourself from the competition? Read this Yankee Group whitepaper to learn why a good customer experience is essential in this hyper-convergence world of connectivity, media and mobility.... More Info

With the demand for Ethernet backhaul booming, the need for effective performance monitoring has increased. This whitepaper looks at the challenges for carriers offering Ethernet backhaul in meeting the performance expectations demanded by service providers, businesses and end users, against a backdrop of exploding growth in traffic, devices and applications.... More Info