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Article
 Letter from the Editor - March 2016

β€œWe see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.” – Jeff BezosCEO of Amazon What I find remarkable about the quote above isn’t that Jeff Bezos said it; the guy clearly understands the power of creating a high-quality, seamless, and low-friction customer experience.... More Info
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Article
 Monthy News Digest - March 2016

Mobile World Congress The big news this month, of course, was the Mobile World Congress held in Barcelona, Spain February 22-25. The international conference and exhibit drew close to 100,000 attendees, eclipsing the prior record of 94,000 visitors reached last year.... More Info
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Article
 Mobile Everything - Mobile World Congress Digital Edition

The digital edition of the February 2016 Mobile Everything issue.... More Info
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Webinar
 Monetizing the Internet of Things

The Internet of Things (IoT) is projected to hit $8.9 trillion (yes, trillion!) in annual sales by 2020. New pricing schemes that leverage IoT’s data centricity mean big shifts for sellers who must respond to unprecedented demand for usage and pay-as-you go models.... More Info
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Survey
 Digital Transformation Survey & Report with Infographic

As Communications Service Providers (CSPs) worldwide launch digital services, business transformation will be critical to not only extending digital services at the right place and time to reach digital consumers, but having the entire CSP organization, including its people, processes and technologies, aligned to do the same.

The Transforming for Digital survey, conducted by Pipeline Market Research for CSG International, polled approximately 100 Communications Service Providers (CSPs) worldwide to discover the state of digital transformation in the industry; the challenges and priorities along the path to transformation and; what CSPs need to successfully transform their business into a Digital Service Provider (DSP) model.

Click "View" to access the key report findings or "Download" to get the infographic... More Info
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