How Cognitive Platforms are Reshaping the CEM Landscape
Customer experience management (CEM) is undergoing a major transformation in the digital economy. There is no industry domain that is untouched by this transformation and the winners will be the ones that deploy technology in the direct front lines of customer interaction. Enterprises that manage the digital transformation through a combination of strategy, leadership, production and consumption of the generated data, are best positioned to lead their respective industries.
|Download Contact Author Share|
Add Your Assets to the Research Center
Put your assets in front of your global customers and generate targeted leads and tangible sales opportunities from the service providers who use the research center to explore the latest technology, trends, and products.UPLOAD ASSETS
Terms you want to exclude
(-) (minus) Attaching a minus sign immediately before a word indicates that you do not want pages that contain this word to appear in your results. The minus sign should appear immediately before the word and should be preceded with a space.
Terms you want to include
(+) (plus) Indicates that a term is REQUIRED to be present in each returned row.
* (asterisk) The asterisk is a wildcard operator - it must be appended to a word, instead of preceding it, and will match any term which begins with that sequence of characters.
Welcome to Pipeline's Knowledge Center. You can use the search feature to search across all media contained on the Pipeline site including articles, brochures, reports, webinars, whitepapers, and much more.
To begin, use the search box above to search by topic, and then filter your results by media type, date, or company. You can also select how results appear by specifying how many results appear per page and sorting your results by media type, relevancy, or company.