Research Center

Big Data Is Back In Fashion As Fuel for AI
September 2017

When Gartner predicts that “by 2020, the average person will have more conversations with bots than with their spouse,” it becomes impossible to deny that, like the appearance of the first iPhone a decade ago, artificial intelligence (AI) is going transform our lives – but only more so. And like the iPhone, AI has the potential to usher in an entirely new era for service providers, acting as a powerful engine that drives them towards the goal of becoming truly digital service providers. It will transform the way they operate, the services they offer and, most importantly, their relationships with customers…...

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