Research Center

Digital Transformation Survey & Report with Infographic

As Communications Service Providers (CSPs) worldwide launch digital services, business transformation will be critical to not only extending digital services at the right place and time to reach digital consumers, but having the entire CSP organization, including its people, processes and technologies, aligned to do the same.

The Transforming for Digital survey, conducted by Pipeline Market Research for CSG International, polled approximately 100 Communications Service Providers (CSPs) worldwide to discover the state of digital transformation in the industry; the challenges and priorities along the path to transformation and; what CSPs need to successfully transform their business into a Digital Service Provider (DSP) model.

Click "View" to access the key report findings or "Download" to get the infographic... More Info

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