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Whitepaper
Customer Centricity in Telecommunications Industry: Transformation from Product Centric- to Customer Centric and Creating Competitive Advantage Along the Way

Within the telecommunications industry, competitors continue to slug it out for increasingly demanding customers who treat products and services as commodities and where price unfortunately becomes the only differentiator. This whitepaper provides the latest information on how providers can differentiate themselves by becoming more customer centric \n... More Info
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