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Whitepaper
Conversing with Your Customers: Turning Call Centers into Profit Centers Through the Power of Real-Time Decisioning

This whitepaper providers a quick overview of market factors that are increasing competitive pressures and driving service needs. It highlights the distinct benefits that advanced real-time decisioning has over other analytically driven customer-interaction models; and, it offers a real-world example - and real-world results- of advanced real-time decisioning in action.... More Info
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