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Article
 Shango: How to Automate Core UC Fulfillment Processes Through the Cloud

The age-old difficulty of achieving seamless fulfillment of IP-enabled unified communications (UC) products down channel is commonly caused by the inability of communications service providers to holistically source services from their underlying supply chain of providers. In fact, the situation is only made worse when CSPs realize that doing business and expanding service portfolios means they must endure new wholesale-supplier agreements; establish new processes to tie together order management, billing and operational support systems (OSS); and ensure that new services and features are successfully enabled.... More Info
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