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Article
 Leveraging 5G to Transform Public Safety: the Next Frontier In Crisis Management

AI & 5G for public safety and crisis management for predictive analytics, surveillance, drones, and biometrics wearables are explored in this Pipeline article from Nokia. Click to learn more about how AI & 5G are being used for crisis management.... More Info
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Article
 Digital CX is Dead. Long Live Digital CX

Digitalization and the death of the digital customer experience (DX & CX) and clamor to AI for CX are explored in this Pipeline article from Carol Borghesi. Learn how AI won't save CX, until the customer is first and better understood.... More Info
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Article
 Price vs. Protection: A New Era of Value Differentiation in Telecom

Telecom security for digital transformation - amidst fraud, attacks, and other risks - is explored in this Pipeline article from TransUnion. Learn about telecom security and how CSP can leverage security as a competitive differentiator.... More Info
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Article
 Powering Next-level CX with Digital Twins

Using AI and digital twins to provide a superior customer experience (CX) as part of digital BSS is explored in this Pipeline article featuring Etiya. Click to learn more about how AI and digital twins are powering next-level CX.... More Info
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Article
 How to Turn Generative AI Implementation into Real CX Results

Agentic AI and Generative AI (GenAI) for customer experience (CX) optimization are explored in this Pipeline article from ServiceNow. Learn how AI Agents are transforming CX for real business outcomes.... More Info
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