Research Center

In an age when communication service providers (CSPs) are faced with increasingly cut-throat competition, ballooning network data usage and declining revenues, mobile operators are being forced to find new avenues and strategies that can be leveraged to “up the ante.” When it comes to delivering a differentiated experience to business and individual consumers, one of the most important things a CSP can do to monetize their networks and create loyal and satisfied customers, is to increase touch-point interactions – or points of engagement - with consumers, says recent data…... More Info

Protecting Your PBX and Your Profit Margins Your telecom costs were already too big for your burgeoning business, but being slapped with a $20,000 bill because you weren’t paying attention to abuse of your own telecom infrastructure hurts your profit margins even more. How did they do that and how do you stop it?... More Info

Mobile Innovations In mobile innovation news, LG announced the LG Watch Urbane 2nd Edition LTE, the first Android Wear smartwatch to feature cellular connectivity, will begin rolling out to customers worldwide starting this month in the United States and Korea. The watch is available in the U.S.... More Info

I recently read an article online entitled: “Virtualization is Going Mainstream”. The dateline was January 1, 2006.... More Info

Crime Spree One Friday on a dark and stormy morning, the young woman entered the clinic procedure room and took the seat that the lab tech directed. She wasn’t overtly nervous, but did have a background level of concern.... More Info