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Article
 Digital Dodgeball: Making the Right Moves with Preemptive CEM

Communications service providers (CSPs) are in a pinch. As a result of competitive pressure and market demand, they must move faster than ever before or risk losing relevancy and customers.... More Info
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Article
 5 Keys to an Agile Transformation for Success in B2B

Competitive pressure in telecommunications has never been greater. Last year, the leading mobile network operators in the U.S.... More Info
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Article
 Evolving into a Digital Service Provider (DSP)

Ten years ago, AT&T offered voice, Internet, and networking services. There was no mobile offering, U-verse or Digital Life, and the company has just merged with SBC communications.... More Info
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Article
 Personal Cloud and the Agile Operator Opportunity

The rise of the internet of things and ongoing consumer demand for connected living is driving aggressive growth in the number of devices consumers activate. According to research by NESS (SES), there is now an average of 7.5 devices connected to the Internet in one household compared with an average of one device per household 10 years ago.... More Info
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Article
 The Path to Becoming an Agile Operator

To the outsider, telecommunications is typified by two things: acronyms and Y chromosomes. To the insider, there’s so much more.... More Info
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