Research Center

Almost everyone who has been sailing and are interested in poetry will recall Samuel Coleridge’s, “The Rime of the Ancient Mariner,” in which he wrote “Water, Water everywhere; not a drop to drink.”. To businesses swimming in oceans of data in today’s world, they can relate to that feeling as, “Data, data everywhere, not a byte I can use.” It is near impossible these days for anybody in the business world to not be overwhelmed with all the claims around the impact of big data and related analytics…... More Info

In today’s Big Data Age, companies are grappling with more data than they know what to do with. The challenge facing businesses is figuring out how to properly turn big data into a profitable resource, especially since much of our customer data is siloed from other business metrics.... More Info

Arthur C. Nielsen, the market research pioneer, is probably best known for illuminating trends related to radio and television broadcasts.... More Info

Big Data is making a big impact on communications service providers (CSPs).

Carriers that are diving headlong into the data analytics sea expect to enjoy differentiating advantages that can set them apart in an exceedingly competitive marketplace. Those that are lagging behind in Big Data—well, they’ll lag behind in business performance too.... More Info

The use of Big Data in the post COVID-19 era is explored in this Pipeline article. Sensors, smart phones, new devices and applications are being use, and will likely become a part of our daily lives.... More Info

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Digital transformation through AI-powered analytics, automation, and data driven for telecoms is discussed in this PIPELINE article from Jevera. Learn how AI-powered analytics enhance CX.... More Info

Data center sustainability is explored in this Pipeline magazine article. Click to learn more about sustainable data centers, ESG and the steps data centers are taking toward reducing their carbon footprint.... More Info

ESG in data center development is explored in this Pipeline Magazine article. Click to learn more about ESG master planning and data center sustainability.... More Info

Enterprise blockchain is discussed in this Pipeline magazine article from Chainstack.... More Info

Communications service providers (CSPs) all over the globe are seeing an unprecedented rise in volume, variety and velocity of information due to next generation mobile network roll-outs, increased use of smartphones, the rise of social media, and the impending explosion of the Internet of Things (IoT). There are two additional "V"s to consider as well: veracity and value.... More Info

enriching CX with data analytics using eSIMs is explored in this Pipeline magazine article, which also discusses predictive CX and how to prevent customer churn.... More Info

Inventory integration, data integrity and integration and digital twines are discussed by FNT software in this Pipeline article.... More Info

2021 hybrid IT data center trends and drivers such as 5G, IoT, cloud, colocation, remote work, and virtualization are explored in this Pipeline article, written by the experts at Bluebird Network.... More Info

When Gartner predicts that “by 2020, the average person will have more conversations with bots than with their spouse,” it becomes impossible to deny that, like the appearance of the first iPhone a decade ago, artificial intelligence (AI) is going transform our lives – but only more so. And like the iPhone, AI has the potential to usher in an entirely new era for service providers, acting as a powerful engine that drives them towards the goal of becoming truly digital service providers.... More Info

According to researcher and tech author Bernard Marr, every two days humanity creates as much data as it did from the beginning of time to 2003. Every minute of the day, Facebook users share nearly 2.5 million elements of content and WhatsApp users share around 350,000 photos.... More Info

Data is everywhere, exploding, and growing exponentially. It’s structured.... More Info

Big or small, there’s always been data. Where we once used rulers, clocks and scales to take measurements, we now use sensors and probes powered by integrated circuits and complex software; analysis that was done with pencil and paper is now accomplishedwith spreadsheets.... More Info

Big data has been with us for years, it just hasn't always been referred to as such. Back in 2008, when smartphones were just beginning their meteoric rise in popularity, Google debuted a big data tool that was heralded as a poster child for technology: Google Flu Trends (GFT).... More Info

Mobile phone customers (including this author) love to complain about slow downloads, jerky video, and 3G fallback. But in reality, it's a great time to be a mobile customer.... More Info

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The pressures facing communications service providers (CSPs) in the face of exponential data growth, from smartphones and increasingly connected devices to market saturation, declining average revenue per user (ARPU), and new competitors with significant economic advantages, have created a classic case of “Is the glass half full or half empty?”... More Info

Let’s face it: humans are great, but we have our limitations. There is only so much we can do.... More Info

Very few organizations dare to even dream about a rip-and-replace approach, which represents a stark contrast to the vast number of technology providers that either promote this approach, or whose solutions require it. Rip and replace is costly, time consuming, and fraught with risk – and it can be a career killer for anyone daring enough to try to take it on.... More Info

Man can’t live on bread alone, or so goes the old adage. But what about CSPs—could they exist on Big Data alone?... More Info

In this article, Viryanet explores leveraging Big Data for customer experience management (CEM).... More Info

In this article, Pipeline unveils how subscriber, network, device, and social data and information can be effectively leveraged to improve personalization, and subsequently be reflected back to the end-user in innovative ways to improve the customer experience and CEM.... More Info

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In this article, Pipeline lays out the facts regarding the growing number of intersecting data silos, technological tools (DPI, LI), legal precedents(CALEA, Patriot Act), and NSA actions that could possibly enable full-scale surveillance of US citizens. The irony is many of these same tools are used by CSPs to better understand, personalize, secure and manage their networks.... More Info

On Becoming Digital… The fact is that both in telco and across other industries commercial and operational infrastructures are changing; it’s hardly a secret. Digitization (essentially meaning a re-invention of business processes) is altering the competitive landscape in significant ways.... More Info