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Search results for: digital transformation
Article
Beyond Connectivity: An Industry Scorecard

Digital transformation related to CSPs becoming DSPs is explored in this Pipeline article by Mark Mortensen, including an industry scorecard and emerging growth areas.... More Info


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Article
Bridging the Digital Rift with Federos

When was the last time you went to a mall? Or went into a bank to withdraw money or even make a deposit?... More Info


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Article
Letter from the Editor

In this letter from the editor, Scott St. John discusses the May, Support Systems issue of Pipeline, the dicey state of the global industry and key topics including the COVID-19 pandemic, cybersecurity, cybercrime, cyberwarfare, lawful intercept, ransomware, AI, 5G, digital transformation, OSS, BSS and more.... More Info


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Article
A Spotlight on Customer Experience Within the Subscription Economy

In today’s competitive landscape, customer centricity is at the forefront of successful and thriving businesses. Organizations around the world—regardless of size or industry—are embracing major shifts in business models, strategies and mindset in order to strengthen customers’ perceptions of their brand, better known as customer experience.... More Info


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Article
A Digital World

Main Street is dying. Think about magazines featuring quaint little towns with independent storefronts as nothing more than vacation destinations and retirement villages.... More Info


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Article
Fueling Business Growth in the Digital Marketplace

The digital age has changed the way we communicate and interact with our family, friends, peers and colleagues. Digital technologies and online services are changing our lifestyle patterns, and the speed at which we embrace digital change is a real challenge for communication service providers (CSPs).... More Info


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Article
Exceeding Customer Expectations Shaped by Digital Disruption

Digital transformation has introduced a whole new caliber of connectivity to consumers’ daily routines. Amazon’s Alexa can pull up a recipe for the buffalo dip your best friend texted you about, turn on your oven for the dip preparation – and then order you an Uber so you can bring the delicious end-result to your friend’s house before half-time of tonight’s game.... More Info


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Article
The Digital Journey Comprises Customers, Services

Picture this: Two roads diverge in a wood. One signpost reads, “Customers.” The other reads, “Service.” Unlike the sorry traveler in that Robert Frost poem, telcos must find a way to travel both.... More Info


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Article
Letter from the Editor - April 2018

“Don’t spend time beating on a wall hoping to transform it into a door.”-Coco Chanel It’s tough to talk about the future and technological progress without someone wryly noting that, while technology has improved, they thought they’d have flying cars by now. Or jetpacks.... More Info


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Article
Enterprises Embrace 5G

Embracing 5G enterprise ecosystems is discussed in this Pipeline article, and the results from recent reports are explored as it relates to the roll-out of 5G, MEC, IoT, and the adoption of ecosystems.... More Info


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Article
Intraway: Preparing for The Age of Now

We are now standing at the threshold of a new age. Today.... More Info


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Article
Deliver Digital, Deal with Data

On Becoming Digital… The fact is that both in telco and across other industries commercial and operational infrastructures are changing; it’s hardly a secret. Digitization (essentially meaning a re-invention of business processes) is altering the competitive landscape in significant ways.... More Info


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Article
The Road to Transformation

If you think about it, service providers should be transformation experts by now. Remember, we’re talking about an industry today that was, just 20 years ago, a monopolistic, government-controlled utility.... More Info


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Article
Automation is Essential

This issue is focused on network transformation, which is inevitably a discussion of business transformation and digital transformation. It is not and cannot be a conversation limited to network infrastructure.... More Info


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Article
Disrupt. Or be Disrupted.

How we communicate is being as disrupted as everything else we do. CSPs have figured this out and are taking advantage of these new opportunities.... More Info


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Article
Three paths to success: navigating the digital era

In our busy daily lives, we’ve all grown accustomed to outsourcing tasks to keep things humming. We enlist the services of housekeepers, child care providers, food delivery services and everything in between.... More Info


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Article
Mobile World Congress 2018

Mobile World Congress is upon us once again. If you are one of 2,300 lucky companies headed to Barcelona between February 26th and March 1st, you are most likely in the final throws of preparation.... More Info


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Article
Three Key Issues with Integrating SDN/NFV and How Service Providers Can Solve Them

2017 is becoming the year of software-defined networking (SDN) and network function virtualization (NFV). Boosted by early adoption from carriers such as AT&T, communications service providers (CSPs) are beginning to ramp investments in the NFV and SDN ecosystems to the tune of $158 billion by 2021, according to research firm Technology Business Research.... More Info


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Article
MEF 3.0 - A Roadmap for Enabling Assured Services over Automated Networks

Throughout the past year, MEF has noted the growing recognition that service providers must move quickly to address changing customer requirements and adapt to intensifying competitive threats in the era of digital transformation. Executives from MEF member service providers have emphasized that it is imperative that they transform to deliver more dynamic, cloud-like services over automated and interconnected networks.... More Info


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Article
Being a Digital Service Provider

The questions for Communications Service Providers (CSPs) and Data Center Operators is: “what are their enterprise customers going to want next?” And, it’s a crucial question to ask, even if they themselves don’t know the answer yet. At a high level, we know enterprise customers generally want operational efficiencies, lower costs, and greater agility to consume, deploy, performance-tune, and manage IT resources.What if you could have it all?... More Info


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Article
Telecom Industry News

The telecom industry has been buzzing as new network technology rolls out around the world and in the heavens above. Advancements in 5G show that the new mobile technology is becoming a reality, and satellite is becoming a more integral component of next-gen services.... More Info


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Article
Best Practices for Developing an AI Strategy

Today, Artificial Intelligence (AI) is more focused on performing a single task very smartly rather than providing a comprehensive solution covering many areas that require intelligence. Research firm Gartner predicts that by 2020, AI will be pervasive in almost every new software product and service and that it will be a top five investment priority for more than 30 percent of CIOs.... More Info


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Article
Vendor Spotlight: Subex

If you haven’t looked at Subex recently, it’s worth taking a look at them now.... More Info


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Article
Mobile Network Transformation: A Modern Infrastructure for the Digital Age

Significant market forces are disrupting the telecommunications industry and impacting all areas of business. To keep pace with competitors, IoT, and the rise of edge computing, network transformation is mission critical.... More Info


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Article
Essentials-as-a-Service: Taking Transformation to The Next Level

As part of your strategy to digitally transform your organization, you’ve made the decision to move key applications—even mission-critical parts of your business—to the cloud…for all the right reasons. Doing so is key to creating a more agile, responsive and competitive IT organization, a highly efficient and effective environment where finite resources are able to focus more on creating new business capabilities and less on maintaining IT operations.... More Info


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Article
2019 Trends & The Threat of Digitalization

Everywhere we turn, there is constant industry chatter around the leap to 5G, or the paradigm shift to Software Defined Networks (SDN) and Network Function Virtualization (NFV), or even the explosive growth in the Internet of Things (IoT). These are all valid issues facing operators, yet they aren’t the issues that will have the largest, most significant impact on their bottom lines.... More Info


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Article
Telecom Industry News - May 2018

This month brought news of a massive $146 million merger between T-Mobile US and Sprint Corporation to accelerate nationwide 5G innovation. Collaborations between enterprises resulted in several key proof of concept innovation scenarios and use cases to advance preparations for 5G.... More Info


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Article
How Cognitive Platforms are Reshaping the CEM Landscape

Customer experience management (CEM) is undergoing a major transformation in the digital economy. There is no industry domain that is untouched by this transformation and the winners will be the ones that deploy technology in the direct front lines of customer interaction.... More Info


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Article
Bridging the Broadband Digital Divide with Satellite

As the world undergoes a digital transformation, broadband is the enabler. Today, we are connected in ways that we would never have dreamed of just ten years ago.... More Info


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Article
Managing Complexity in Dev/Test Infrastructure with Machine Learning

Businesses are increasingly developing software solutions that can drive innovation and digital transformation. As the number of developers increases in the organization, the ratio of developers to IT also increases over time.... More Info


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