Research Center

The Internet of Things (IoT) is not new. Neither is the rapid rise of connected devices or customers’ demands for instantaneous service.... More Info

Pipeline had the opportunity to meet with Ed D’Agostino, Vice President of DE-CIX North America, to discuss low-latency, SLA-backed interconnect fabric at INCOMPAS Event 2018.... More Info

Pipeline had the opportunity to meet with Gary Knee, Head of Software of CHR Solutions, to discuss transformation of legacy systems into single, carrier-grade platforms, at INCOMPAS Event 2018.... More Info

Pipeline had the opportunity to meet with Ilissa Miller, President & CEO of iMiller PR and NEDAS, to discuss transformation to new communication channels, at INCOMPAS Event 2018.... More Info

Pipeline had the opportunity to meet with Victoria Lamberth, Chief Revenue Officer of ZenFi Networks, to discuss its acquisition of CrossRiver Fiber and its new fiber network called network of neighborhood networks, at INCOMPAS Event 2018.... More Info

Pipeline had the opportunity to meet with James D. Taylor, Director of Carrier Services of Bluebird Network, to discuss broadband connectivity for rural communities to grow and thrive, at INCOMPAS Event 2018.... More Info

Pipeline had the opportunity to meet with Pedro Fidalgo, Delivery Director North America of WeDo Technologies, to discuss artificial intelligence (AI) for fraud management at their User Group (WUG NA) Americas 2018.... More Info

Pipeline had the opportunity to meet with Neeraj Patel from Radisys to discuss Edge computing at Mobile World Congress Americas.... More Info

Pipeline had the opportunity to meet with Ray LaChance from ZenFi Networks to discuss small cell densification for 5G wireless networks at Mobile World Congress Americas.... More Info

Pipeline had the opportunity to meet with Chris Winslow from Flex to discuss next generation, digital innovation in Telecom at Mobile World Congress Americas.... More Info

Pipeline had the opportunity to meet with Mobeen Khan from AT&T to discuss the evolution of IoT Services at Mobile World Congress Americas.... More Info

Rapid provisioning. Significant agility.... More Info

As Communications Service Providers (CSPs) worldwide launch digital services, business transformation will be critical to not only extending digital services at the right place and time to reach digital consumers, but having the entire CSP organization, including its people, processes and technologies, aligned to do the same.

The Transforming for Digital survey, conducted by Pipeline Market Research for CSG International, polled approximately 100 Communications Service Providers (CSPs) worldwide to discover the state of digital transformation in the industry; the challenges and priorities along the path to transformation and; what CSPs need to successfully transform their business into a Digital Service Provider (DSP) model.

Click "View" to access the key report findings or "Download" to get the infographic... More Info

Since the company’s inception in 2005, Mobily had addressed its OSS/BSS application requirements with in- house research and development, opting not to deploy COTS software from external vendors. As the business grew Mobily began to experience several challenges in the OSS/BSS area...... More Info

The needs of business customers have always been a primary concern for communications service providers (CSPs) because of the significant revenue potential. Enterprise business services contribute a considerable portion of revenue and, in some cases, represent as high as about a third of Tier 1 CSPs’ revenue.... More Info

Chorus, New Zealand‟s largest telecoms infrastructure company embarked on a major fibre implementation plan to make ultra-fast broadband available to more than 830 000 homes. To support its wholesale business, Chorus also needed to implement a modern fibre service fulfilment system, including order management, logical inventory, and activation.... More Info

Consumers and employees are quickly developing new habits when it comes to data usage. Not only do they consume more, they use several devices – often at the same time – to access the content or applications they want.... More Info

Fast analytics over slow data might sound like an oxymoron because when we talk about fast analytics, we relate to its applicability only for data that is fast moving and where we need faster response time for actions. For communications service providers (CSPs), the Internet of Things (IoT) sensors and Machine-to-Machine (M2M) devices bring a different challenge.... More Info

Communications Service Providers (CSPs) are inundated by the explosion of traffic from their networks. Subscribers expect personalized offerings, ubiquitous access, broad choices, and a reliable, seamless experience.... More Info

In this whitepaper you will learn: What are the potential benefits of implementing Network Function Virtualization (NFV)and software-defined networking (SDN)? How to transform the (access) network towards a distributed cloud platform capable to reshape itself dynamically to better serve customer applications?... More Info

For over a decade, South African Tier-1 Vodacom had been using UMS, a product originally developed and sold by Verizon in North America, for offline, batch mediation. Though satisfied with UMS’ functionality, Vodacom was spurred to investigate alternatives as the legacy product headed towards its processing capacity and the cost of the hardware upgrades, in the region of 100 million SA Rand, necessary to extend this were prohibitive.... More Info

The extent of change at multiple levels in the current communications market is high. For example, complex and simple tariffs continue to mix with infrastructure support needed to enable both though the requirements of each are not necessarily similar.... More Info

At present, the requirements for Business Support Systems in the communications industry are changing. Two sets of forces are driving this, particularly where the functions of billing and mediation are concerned.... More Info

Next generation communications networks are rapidly proliferating, creating an urgent need for mediation systems that address OSS-related Use Cases. At the same time, the need for CSP’s to understand their subscriber’s experience is increasing, regardless of the technology or network their services are delivered over.... More Info

As CSPs seek to turn up and deliver more services that perform at a higher level than in the past, they face yet other paramount tasks to control costs in a more challenging market, improve performance, increase availability and operational efficiency, as well as the user’s quality of experience.

Learn the secrets to harnessing the power of network intelligence, service assurance, optimization and planning, and customer experience management.... More Info

As the concept of the Internet of Things (IoT) is socialized to businesses, several tough decisions need to be made in terms of investing in its implementation. In this workbook, IDC offers recommendations to businesses looking to lower their overall total cost of ownership for M2M and IOT programs.... More Info

GSM and CDMA are similar technologies but understanding their differences is crucial for determining the right solution for your M2M program. This whitepaper compares the GSM and CDMA technology families, including technology deployment paths for each; encoding protocols and differing data rates; and the depth of physical coverage in the United States.... More Info

No matter your industry, deploying a machine-to-machine (M2M) application is a complex endeavor. To select the M2M service provider that is best for you, you must first know the facts.... More Info

AT&T is turning off their 2G GSM network on January 1, 2017. And in fact, the shutdown has already begun: last year, AT&T stopped certifying new 2G GSM applications for deployment on its network.... More Info

Companies customers planning to set up global M2M operations should plan in advance to deal with a number of issues in individual countries and regions, including cultures, languages, regulations, technologies and pricing. This whitepaper addresses these issues in sections including: cultural issues, design process, certification issues, global deployment issues, installation and support issues, and M2M service provider selection.... More Info