Research Center

Simplifying customer experience systems to reduce CX and DX complexity, while accelerating revenues, is explored in this Pipeline article with CloudSmartz.... More Info

This issue is focused on network transformation, which is inevitably a discussion of business transformation and digital transformation. It is not and cannot be a conversation limited to network infrastructure.... More Info

How we communicate is being as disrupted as everything else we do. CSPs have figured this out and are taking advantage of these new opportunities.... More Info

The latest IT and telecom technology industry news headlines are covered in this Pipeline magazine industry news column including 5G, AI, cybersecurity, network transformation, innovation, IoT mobility, partnership, merger, regulatory, and acquisition news.... More Info

The culmination of the 2023 Innovation Awards is presented in this Pipeline magazine article. Learn about the Innovation Awards competition, submissions, and those that won or placed.... More Info

In our busy daily lives, we’ve all grown accustomed to outsourcing tasks to keep things humming. We enlist the services of housekeepers, child care providers, food delivery services and everything in between.... More Info

Mobile World Congress is upon us once again. If you are one of 2,300 lucky companies headed to Barcelona between February 26th and March 1st, you are most likely in the final throws of preparation.... More Info

Accelerating CIO sustainability strategies is explored in this Pipeline magazine article. Explore how BT is creating a sustainability strategy from CIOs to combat global climate change.... More Info

2017 is becoming the year of software-defined networking (SDN) and network function virtualization (NFV). Boosted by early adoption from carriers such as AT&T, communications service providers (CSPs) are beginning to ramp investments in the NFV and SDN ecosystems to the tune of $158 billion by 2021, according to research firm Technology Business Research.... More Info

Throughout the past year, MEF has noted the growing recognition that service providers must move quickly to address changing customer requirements and adapt to intensifying competitive threats in the era of digital transformation. Executives from MEF member service providers have emphasized that it is imperative that they transform to deliver more dynamic, cloud-like services over automated and interconnected networks.... More Info

The questions for Communications Service Providers (CSPs) and Data Center Operators is: “what are their enterprise customers going to want next?” And, it’s a crucial question to ask, even if they themselves don’t know the answer yet. At a high level, we know enterprise customers generally want operational efficiencies, lower costs, and greater agility to consume, deploy, performance-tune, and manage IT resources.What if you could have it all?... More Info

The telecom industry has been buzzing as new network technology rolls out around the world and in the heavens above. Advancements in 5G show that the new mobile technology is becoming a reality, and satellite is becoming a more integral component of next-gen services.... More Info

Today, Artificial Intelligence (AI) is more focused on performing a single task very smartly rather than providing a comprehensive solution covering many areas that require intelligence. Research firm Gartner predicts that by 2020, AI will be pervasive in almost every new software product and service and that it will be a top five investment priority for more than 30 percent of CIOs.... More Info

If you haven’t looked at Subex recently, it’s worth taking a look at them now.... More Info

Unified self-service platforms for the automation of network services and improving the customer experience (CX) is discussed in this Pipeline magazine article from CloudSmartz.... More Info

Significant market forces are disrupting the telecommunications industry and impacting all areas of business. To keep pace with competitors, IoT, and the rise of edge computing, network transformation is mission critical.... More Info

As part of your strategy to digitally transform your organization, you’ve made the decision to move key applications—even mission-critical parts of your business—to the cloud…for all the right reasons. Doing so is key to creating a more agile, responsive and competitive IT organization, a highly efficient and effective environment where finite resources are able to focus more on creating new business capabilities and less on maintaining IT operations.... More Info

Using AI for improving the customer experience (CX) is explored in this Pipeline magazine article, from Etiya. See how AI is improving the customer experience and transforming customer relationships.... More Info

Everywhere we turn, there is constant industry chatter around the leap to 5G, or the paradigm shift to Software Defined Networks (SDN) and Network Function Virtualization (NFV), or even the explosive growth in the Internet of Things (IoT). These are all valid issues facing operators, yet they aren’t the issues that will have the largest, most significant impact on their bottom lines.... More Info

This month brought news of a massive $146 million merger between T-Mobile US and Sprint Corporation to accelerate nationwide 5G innovation. Collaborations between enterprises resulted in several key proof of concept innovation scenarios and use cases to advance preparations for 5G.... More Info

Customer experience management (CEM) is undergoing a major transformation in the digital economy. There is no industry domain that is untouched by this transformation and the winners will be the ones that deploy technology in the direct front lines of customer interaction.... More Info

Digitizing CSP operations with AI and ML platforms is explored in this Pipeline magazine article from CloudSmartz. Click to learn how CSPs can shift their CX strategy for a post-pandemic, digital world.... More Info

LoRaWAN for massive IoT, supply chain management, logistics management, and smart infrastructure is explored in this Pipeline article. Click to learn how LoRaWAN connectivity is emerging as the connectivity backbone for IoT, supply chain, logistics, and smart cities and more.... More Info

As the world undergoes a digital transformation, broadband is the enabler. Today, we are connected in ways that we would never have dreamed of just ten years ago.... More Info

Businesses are increasingly developing software solutions that can drive innovation and digital transformation. As the number of developers increases in the organization, the ratio of developers to IT also increases over time.... More Info

As the communications landscape continues to change and digital transformation creates strange new bedfellows, upends traditional processes and infrastructures, and threatens to render even the most entrenched vendor/CSP relationship obsolete, providers of the business and operations support systems that have been the lifeblood of the industry for decades are left with a new challenge. They must find ways to move forward and find new customers.... More Info

Information technology is enabling the digital world and Communications Service Providers (CSPs) are undergoing major transformations to become leading providers of customer-focused, digital services. Large and small enterprises, too, are taking digital transformation journeys to increase efficiency and focus on their customers.... More Info

CX and customer-driven networks are explored in this Pipeline magazine article featuring CloudSmartz. Click to learn how to make the shift to a customer-centric network with unified service experience.... More Info

Enabling distributed enterprise cloud computing and connectivity are explore for enterprise IT managers in this exclusive Pipeline article by Unitas Global.... More Info

The top technology and telecom industry news headlines are explored in this Pipeline magazine article.... More Info